Refund Policy

Thank You for Choosing Our Barbershop

We are committed to providing quality grooming services and ensuring customer satisfaction. If you are not fully satisfied with your experience, we are here to help.

Refund Eligibility

Refunds or adjustments are available under the following conditions:

• The refund request must be submitted within 3 days of your appointment.
• Refunds are only available for services where the outcome does not match your request or instructions.
• Refunds do not apply to products purchased in the barbershop, unless they are defective or damaged.
• No refunds for missed appointments or late arrivals.

How to Request a Refund

To initiate a refund, please contact our customer service team at [email protected] or visit our barbershop in person with the following details:

• Your appointment date and time.
• The service received.
• A clear explanation of your concern.
• Photos (if applicable).

Refund Process

Once your refund request is received, we will review your case within 2 business days. If approved, you may receive one of the following:

• A partial or full refund to your original payment method.
• A free service correction by one of our experienced barbers.
• A store credit for future services.

Non-Refundable Cases

Refunds are not granted under the following circumstances:

• Requests made after 3 days from the appointment date.
• Dissatisfaction due to a change of mind.
• Services received from external barbers not employed by our shop.
• Miscommunication due to unclear instructions from the client.

Contact Us

If you have any questions or need assistance with your refund request, please contact our customer service team at [email protected] or visit our barbershop.

We value your satisfaction and strive to provide the best grooming experience.